Fullfillment Disclaimer

Last Updated: [10/14/2024]

At www.joshamundson.co, we provide personalized digital services based on direct consultation and agreement. This Fulfillment Policy outlines how and when services are delivered once a client has booked a meeting and proceeded with payment.

1. Service Fulfillment Process
Our fulfillment process follows these core steps:

Booking a Consultation
All services begin with a consultation or discovery call, which can be scheduled directly through our website.

Custom Proposal & Agreement
Based on the consultation, a personalized service proposal is discussed. If the client agrees to move forward, a payment link is provided via Stripe.

Payment & Confirmation
Once payment is received, we confirm receipt via email and initiate the agreed-upon service(s) within the timeline discussed.

Service Delivery
Delivery timelines and milestones vary depending on the scope of the project. These are clearly outlined during or immediately after the consultation process.

2. Delivery Timeframes
Timelines for each service are discussed during the booking follow-up or kickoff meeting. General fulfillment windows include:

Strategy or consulting deliverables: typically within 5–10 business days

Ongoing services or retainers: delivered as per the agreed schedule

Custom projects: timelines are defined per contract or proposal

If unexpected delays occur, we will communicate promptly and provide revised timelines.

3. Method of Delivery
All services are digital and delivered through one or more of the following methods:

Email communication

Shared cloud folders (e.g., Google Drive or Notion)

Live Zoom/Google Meet sessions

Client’s chosen project management tool (if applicable)

No physical goods are shipped.

4. Client Responsibilities
Clients are responsible for:

Providing accurate and timely information as requested during the project

Responding to communication in a timely manner to avoid fulfillment delays

Reviewing and approving deliverables as outlined in the service agreement

Failure to provide necessary input may result in delayed fulfillment.

5. Revisions & Follow-Up
Most services include a pre-defined number of revision rounds. Additional revisions or scope changes outside of the original agreement may incur additional fees and timeline adjustments.

6. Refunds & Cancellations
Due to the customized nature of our services, we do not offer refunds once a payment has been made and work has commenced.

7. Questions?
If you have any questions about our fulfillment process or a specific project status, please contact us at:

📧 Email: amundsontrades@gmail.com
🌐 Website: www.joshamundson.co